Shipping Policy

Shipping Policy

ESTIMATED DELIVERY TIME

We process orders on business days (Monday through Friday, Mountain Standard Time), excluding holidays: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Order Cut-Off Time: 5:00 PM (GMT-05:00)

Delivery time = Production time + Shipping time

United States:

  • Shipping methods: Standard
  • Processing time: 2~3 business days
  • Shipping time: 10~14 business days

International:

  • Shipping methods: International Standard
  • Processing time: 2~3 business days
  • Shipping time: 12~16 business days

Orders can be cancelled or modified within 24 hours after being placed.

SHIPPING COSTS:

  • United States: $4.99
  • International: Flat rate $6.99

TAX: We do not collect tax on any orders.

TRACKING: After ordering, track your order using the provided tracking number on our Tracking page. For assistance, contact us at info@uglychristmassweater.us.

IN-TRANSPORT DAMAGE: Contact customer service for in-flight damage. If delivered without your presence, email us at info@uglychristmassweater.us.

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