Shipping Policy
ESTIMATED DELIVERY TIME
We process orders on business days (Monday through Friday, Mountain Standard Time), excluding holidays: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Order Cut-Off Time: 5:00 PM (GMT-05:00)
Delivery time = Production time + Shipping time
United States:
- Shipping methods: Standard
- Processing time: 2~3 business days
- Shipping time: 10~14 business days
International:
- Shipping methods: International Standard
- Processing time: 2~3 business days
- Shipping time: 12~16 business days
Orders can be cancelled or modified within 24 hours after being placed.
SHIPPING COSTS:
- United States: $4.99
- International: Flat rate $6.99
TAX: We do not collect tax on any orders.
TRACKING: After ordering, track your order using the provided tracking number on our Tracking page. For assistance, contact us at info@uglychristmassweater.us.
IN-TRANSPORT DAMAGE: Contact customer service for in-flight damage. If delivered without your presence, email us at info@uglychristmassweater.us.
