1. How do I place an order?

To place an order, simply browse our website, select the items you want, and add them to your cart. Proceed to checkout, provide your shipping information, and complete the payment process.

2. Can I modify or cancel my order after it's been placed?

Please refer to our Cancellation & Modification Policy for detailed information on modifying or canceling your order.

3. What payment methods do you accept?

We accept major credit cards Visa, MasterCard, American Express and PayPal.

4. How can I track my order?

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

5. What is your return policy?

For information on returns, please review our Refund and Returns Policy.

6. Do you offer international shipping?

Yes, we offer international shipping. Please refer to our Shipping Policy for more details on shipping options and delivery times.

7. How do I contact customer service?

You can reach our customer service team by emailing info@uglychristmassweater.us or calling +1(209)-375-0690.