Shipping Policy
PAYMENT CONFIRMATION
-A confirmation email will be sent to you once the order is authorized and verified.
-Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
PROCESSING
It normally takes 2-3 business days to process your order. Please note that holidays & weekends are not included.
SHIPPING
Shipment takes approximately 10 to 14 business days to reach destination in US. For other country, the shipping time may be a bit longer.
Once your order is shipped out, an email notification with tracking number will be sent to you.
Please note: Total Delivery Time = Processing Time + Shipping Time
SHIPPING FEE
We are providing worldwide shipping.
-For US orders, we charge $4.99 for every order.
-For International orders, it will be $15.95.
DELIVERY
If you want to track your order, please click “Order Tracking” for information.
SHIPPING DELAYS
-Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
-Usually it takes about 30 days to some countries, We do offer compensation if the shipping beyond the timeframe as stated on shipping policy.
-Please submit a ticket within 1 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.
MULTIPLE ADDRESSES
We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
VAT TAXES
-Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
-Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.